Return & Refund Policy

Thank you for shopping at Hike to Eat! As a small business, we aim to give you the best shopping experience because we want you to be completely satisfied with your purchase.

However, in the unfortunate event of damaged or wrong size items, please review our relevant policies as outlined below:

Products Printed as Ordered

At Hike to Eat, we carefully print each item exactly as ordered. Due to the specific nature of our production, we have a strict no-return policy for standard orders.

Before You Order

We strongly encourage our customers to:

•           Carefully review sizing charts before placing an order

•           Thoroughly check product details and designs

•           Utilize our sizing guidance and measurement tools

•           Contact our customer support team with any questions about sizing or product specifications

Quality Guarantee

While we do not accept returns for items printed as ordered, we are committed to your satisfaction:

•           If you receive an item with a manufacturing defect or printing error, please contact us within 7 days of receiving your order

•           Provide clear photos documenting the issue

•           Our team will review your claim and offer appropriate resolution, which may include:

•           Replacing the item

•           Providing store credit

•           Issuing a refund for significant defects

Sizing and Fit Recommendations

To minimize sizing concerns:

•           Refer to our detailed size charts for each product type

•           Consider ordering a size up if you are between sizes

•           Check the specific measurements, not just the labeled size

•           When in doubt, reach out to our customer support for sizing advice

Exceptions

Exceptions to our no-return policy will be evaluated on a case-by-case basis, focusing on:

•           Significant manufacturing defects

•           Printing errors not matching the original order

•           Items that are fundamentally different from what was specified

Contact Us

        For more queries or concerns, feel free to contact us through our customer support page. 

Given our team's commitment to enjoying the great outdoors followed by eating together on the weekends, Hike to Eat operates Monday through Thursday from 8:00 am to 4:00 pm PST.  Please be aware that we only address inquiries during these hours. We appreciate your understanding. 

We're here to assist you every step of the way!

Damaged or Defective Items:

Our products are printed as ordered.  If you receive a damaged or defective item, please contact us immediately at orders@hiketoeat.com to arrange for a replacement or refund. We will require photo evidence of the damage or defect for our records.

Cancellations

Orders cannot be canceled once they have been processed for printing. If you wish to cancel an order before it has been processed, please contact us as soon as possible.

Policy Updates

We reserve the right to modify this policy at any time. The most current version will always be available on our website.

Last Updated: [March 17, 2025 PST]

Note to Customers: By placing an order, you acknowledge and agree to our return and quality assurance policy. We appreciate your understanding and are committed to delivering items printed exactly as ordered.


Thank you for choosing Hike to Eat!

Savor Every Step, 

Team Hike To Eat